There are two issues with 7914 14button line expansion module on device default configuration page. Sccp firmware download for the cisco 7914 expansion module. Refreshed cisco cp 7914 expansion module features and functions. Installing an expansion module 7916 on a cisco 7900 series. With the cisco ip phone 7914 expansion module, the user must upgrade to firmware release s00104000100 before installing the 6. Information on how to configure callmanager express to upgrade your ip phone, can be found in our cisco callmanager express setup for ip phone firmware upgrade article. If you don not plug a power supply into the 7914, it will not work. Designed to provide the cisco unified ip phone 7962g, 7965g, and 7975g models with additional keys for features such as speed dial or directory numbers. Cisco unified ip phone expansion module 7914 phone guide pdf 677 kb cisco unified ip phone guide 7970g and 7971g for cisco unified communications manager express 7. At this point, i dont have a separate power supply for the 7914. The cisco 7914 expansion module has 14 buttons and a singleline lcd screen for each button. Read these notices before you install or use the expansion module 7914. Looking at the cisco unified ip phone expansion module 7914 lcd, you note that another manager in your group has just completed a call and might be able to assist the incoming caller.
At time of this writing, the load name should be s00105000002 unless it changes on tftp directory. The illuminated buttons provide ease of line status making the cisco 7914 an ideal call coverage tool. The only command needed is the following, in ephone 1type 7961 addon 1 7914 my next question, is how do i configure the buttons to monitor the 14 lines. Ther are 2 receptionists, each using a 7960 with 2 of the 7914 expansion modules each, but neither module is displaying. Cisco unified ip phone expansion module 7914 phone guide. User manuals, guides and specifications for your cisco expansion module 7914 ip phone. Cisco 7914 1516 expansion modules features duration. Cisco ip phones as fullfeatured telephones can plug directly into your ip network. You can use up to two cisco unified ip phone expansion modules 7914 with a cisco unified ip phones 7960g, 7961g, 7970g or 7971gge cisco unified ip phone 7960g. Up to two cisco 7916 expansion module can be used with compatible cisco unified ip phones. Turn the cisco ip phone 7960 over and lay it on a step 3 protected flat surface to prevent it from being scratched. Cp7914 7914 key expansion module telephone accessories pdf manual.
The load information field is blank for 7914 14button line expansion module device type with sccp in protocol field. The 14 buttons on each cisco ip phone expansion module 7914 can be programmed as a directory number dn, line key, or speeddial key, much like the cisco ip phone 7960. Settings menu of the cisco ip phone 7960, you can adjust the contrast of the individual lcds for the cisco 7960 phone and cisco 7914 expansion module according to your preference. Cisco unified ip phone expansion module 7914 cp7914 athq. My main question is how do i program extensions to appear on the 7914. The only tool required for installation of the cisco 7914 is a flat blade screwdriver or. You look at your cisco unified ip phone expansion module 7914 and see that your director has a call in progress with another party and another call on hold. The cisco 7914 expansion module cisco ip phone options.
With this expansion module, you add 14 buttons to the existing six buttons of the cisco unified ip phones 7960 and 7961g and the existing eight buttons of the cisco unified ip phones 7970g and 7971gge, increasing the total number of buttons when you add one or two cisco unified expansion modules 7914. Cisco single module foot stand kit for ip phone expansion modules 791479157916. An optional addon module, the cisco unified ip phone expansion module 7914, provides 14 additional buttons for programming directory numbers or speed dials. To install the expansion module 7914, perform the following steps. In this video, we show you how to install an expansion module on a cisco 7900 series voip phone. We found a command line that would allow us to add 1 mod. Check software to determine if you should upgrade, downgrade, or install new software. If you use a cisco ip phone 7914 expansion module, refer to chapter 5, using the cisco ip phone 7914 expansion module for an overview. We are in the process of rolling out a new system to one of our clients with the latest ios, and have run into an issue. Each module adds 14 lines to the cisco 7960g host phone that it is attached to. The programmable buttons can be configured for speed dial numbers or. To install the 7914 expansion module, you need to perform the following steps. Database contains 3 cisco expansion module 7914 manuals available for free online viewing or downloading in pdf. You can add a maximum of two expansion modules to a cisco 7960g ip phone and, thus, increase the phones total lines to 34.
Cisco expansion module 7916 voip has presumed control over an extraordinary part of the media communication showcase. Has anyone gotten the 7914 expansion module aka sidecar to work successfully with chansccpb. Cisco ip phone 7914 expansion module quick start guidethis guide. Cisco 7914 ip phone expansion module 7960g, 7961g, 7970g, 7971gge, cisco call manager. At a glance cisco ip phone 7960 and 7940this booklet includes basic installation instructions and ships in the box with each phone. If the phone is equipped with a 7914, 7915, or 7916 expansion module. If it is not installed in accordance with cisco s installation instructions, it may cause interference with radio and television. Im using one with a 7975 phone, and i included addon 7914 after the devicetype line in my nf, but it doesnt seem to get recognized. Online shopping from a great selection at office products store. Also 833 is very buggy code, i would suggest a change to 841 mark. Cisco unified ip phone expansion module 7916 cisco.
If you are using the cisco ip phone 7914 expansion module, you must upgrade the expansion module to firmware release s00105000200 before you install the 8. I have spent nearly 2 hours on the cisco site and looking at the admin guide, have i overlooked the info anywhere. Introducing the cisco ip phone 7914 expansion module the cisco ip phone 7914 expansion module attaches to your cisco ip phone 7960g, adding 14 extra line appearances or programmable buttons to your phone. Cisco expansion module 7914 manuals and user guides, ip. Refer to software download cisco ip phone fw 7900 series nonsip. Cisco single module foot stand kit for ip phone expansion. Connect the expansion module 7914 to the support bar. Its expansion module information is set to 7914 14button line expansion. Related documentation for more information, refer to these documents. Conserve operational capital through lower costs for equipment, inventory, and support. Remove the footstand from the cisco ip phone 7960 2. Chapter 6 using the cisco ip phone 7914 expansion module 61. Connect the 7914 expansion module to the support bar 4. Caution only use the specified cisco approved power supply on this product.
Cisco 7914 ip phone expansion module 7960g, 7961g, 7970g. If it is not installed in accordance with ciscos installation instructions, it may cause interference. Run cisco ios command service module transportopt slotport status. The filename for cisco unified ip phone expansion module 7914 indicates that it is for use with sccp. Cisco unified ip phone expansion module cp7914 renewed. The dvd enables you to access multiple versions of hardware and software installation, configuration, and command guides for. Cisco extends the capabilities of the cisco unified ip phones 7960g, 7961g, 7970g and 7971gge. Cisco key expansion module for 8800 series cisco phone unboxing video with james baly duration. Page 7 unplug the handset, and headset if one is attached to step 2 the phone. Cisco expansion module 7916 quick reference and manual. Cisco ip phone 8800 key expansion module e cisco ip phone 8851 models include the standard 8851 model and the 8851nr model, which is the. Connect the support bar to the cisco ip phone 7960 3. Page 5 data sheet the cisco unified ip phone expansion module 7916 allows for 48 additional buttons with two modules, but the number of buttons depends on the cisco unified communications manager and cisco unified communications manager express release, as listed in tables 5 and 6. You can use up to two cisco 7914 expansion modules with a cisco ip phone model 7960g, 7961g, 7970g or 7971gge.
The cisco 7914 expansion module, which is a supported device in the shoretel sky phone system, extends the capabilities of cisco 7960gge, 7961gge, 7960g, and 7971gge by adding 14 more line buttons. Im trying to hook up a 7914 to a 7960 phone powered via poe. Cisco unified ip phone 7900 series release notes for. Cisco ip phone 8800 key expansion module installation 4k. Cisco 7960g voip ip phone with 7914 expansion youtube. Remove the footplate you must use a screwdriver to pull out the tabs.