You can book, cancel or change a hospital appointment by contacting a hospital directly by phone or through their website. Change your appointment sandwell and west birmingham nhs. Patients can book an appointment by calling reception on 0208 864 4868. We will send you a letter confirming the date and time of your outpatient appointment. You may be able to book it in the gp surgery at the point of referral, or later at home on the. Nhs hit by new tech failure as it scraps patient booking. Nhs buckinghamshire musculoskeletal integrated care. A new system called choose and book allows you to choose the place, date and time of your first outpatient appointment in a hospital or clinic. When you call, please have your hospital number ready, which you will find on your appointment letter or card from the hospital. Change a clinic appointment if you need to change your clinic appointment, please call the telephone number on your appointment letter, or one of the numbers below. If you booked an appointment through the nhs ereferral service, you will need to. To change or cancel your appointment please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else. Patients who do not let us know they will not be attending their appointments can be. The shortlist is selected by your gp, so make sure you tell them about your preferences during the appointment.
Monday morning and all lunch times are usually the busiest so please avoid telephoning during these times, if possible. However, you do have the right to think about your choices and compare different options before you book your appointment online at a later stage. Attached is your appointment request letter which tells you how to book or change your appointment. If youre a patient, book or manage your ereferral visit nhs. In order to receive your letters by email, you will need to make sure you have given us your mobile number. You can book your appointment via the nhs ereferral service. If you have received an invite via text please visit the manage your appointments by text message and online page. Your appointment request letter lists your unique booking reference number, your nhs number and a list of hospital or clinic options for you to choose from.
Alternatively, sometimes patients receive a letter asking them to phone the hospital to make an appointment with a specialist. It can be done while youre at the gp surgery, or online, using the shortlist of hospitals or services provided in your appointment request letter. The ers allows you to choose and book your first outpatient appointment on a day and time that suits you. Is in the next 24 hours 01438 284444 is an inpatient appointment call the number on your letter is at the mount vernon cancer centre call the number on your letter. If you know you cant make it, please tell us as soon as possible before your appointment. The government is committed to giving patients greater choice and control over how they receive their healthcare, and to empowering patients to. Cancel or request to rebook your outpatient appointment.
By using this site, you will be able to make more informed decisions on how. During the consultation the gp will decide if the patient needs to be referred to a consultant. Just like any other letters, such as application letters, an appointment letter follows a standard format, although the contents can vary differently depending on the type of job being or the industry the company belongs. Referrals and appointments birmingham womens and childrens. Choose and book system queen elizabeth hospital birmingham. Appointments with us are booked through the nhs ereferral service ers.
If so, youll be given an appointment request letter, which includes your unique booking reference number, nhs number and a list of hospitals or clinics to choose from. Choose and book service this site will give you further information about choose and book and access to the electronic booking system. Appointment letters my letters the dudley group nhs. You choose the correct letter you need from this list to help you make the best appointment letter you can. Remember to have your letter ready because you will be. You will need to contact us by telephone if the appointment you wish to cancel andor change falls in to any of the following categories. Choose and book is a national it system that enables patients to choose where they wish to attend their first outpatient appointment and to change a clinic appointment. Managing your appointment royal liverpool hospitals. Choose and book is a nhs service that lets you the patient choose your clinic where you want your test and book an appointment which best suits you. The nhs ereferral service is a national electronic referral service that allows you to choose the place, time and date for your first outpatient appointment. Nhs ereferral service previously known as choose and book we know for most people, being referred to hospital is an uncertain and sometimes worrying time. The gp will use a national system called nhs ereferral service formerly called choose and book. If you misplace your appointment letter or card, please contact central appointments. County durham and darlington nhs foundation trust places cookies on your computer to improve our website.
When you and your gp agree that you need an appointment with a specialist, your gp can access the choose and book system to see which hospitals or clinics are available for your treatment. These cookies dont collect information that identifies a visitor and are all anonymous. Dr foster website dr foster is an independent organisation which collects and surveys information on the availability and quality of health services in the uk. You may receive a letter from the hospital confirming your appointment. They are used to measure its performance and to provide enhancements to you while using the site. Patients can book appointments up to 4 weeks in advance using online services. Please allow two working days for a response from our team.
A letter will then be sent to you confirming the date and time of your appointment. Book or change your specialist appointment online now. Nhs buckinghamshire musculoskeletal integrated care service music choose and book referral guidance buckinghamshire nhs music service offers an initial telephone assessment appointment for musculoskeletal patients to receive the outcome of. Tell us if youd like to cancel or change your appointment. If you need to change or cancel your appointment, please call our appointments team on the number on your appointment letter. Below is a discussion of the different parts of an appointment letter. Choose and book is the service that lets you book, change or cancel a routine hospital appointment either online or by phone. Your gp will explain how this works when she or he refers you to a hospital or clinic. Write on the referral letter to the hospital that it is an urgent referral and the hospital should give. You need to reply as soon as possible and tell the hospital if you can attend on the date offered. Choose and book is a national service that combines electronic booking and a choice of place, date and time for first hospital or clinic appointments. Changing your appointment welcome to salford royal nhs.
If you cannot keep your appointment please let us know as soon as possible by calling the. For information on coronavirus please go to our page on coronavirus. Outpatients the hillingdon hospitals nhs foundation trust. Your gp will then discuss with you the clinics which are available to you to book your appointment. To change or cancel your appointment, call the clinic number on your appointment card or letter. It allows them to book, check, change and cancel their appointments online without help from the practice. To find out how to cancel or rebook your outpatients appointment via text, click here. Nhs ereferrals frequently asked questions north west. We can usually offer the date and time to someone else. When you and your gp agree that you need an appointment with a specialist, you can book your first hospital or clinic appointment using nhs ereferral service. If your appointment is more than seven days away, its quick and easy to tell us if youd like to cancel or reschedule online. If you would like to amend an appointment for the same day please call the relevant telephone number on your letter alternatively you can complete the form below.
It gives you your unique booking reference number and password. Our team will send you a letter once youve been rebooked. You can also use choose and book to change your appointment time to suit you. Telephone the clinic you are due to visit the number will be available on the top of your appointment letter if you need to cancel or change a new patient appointment booked through the electronic booking system called nhs ereferral you need to contact the national telephone appointment line on 034560888888 between 8am to 8pm weekdays, and. Changecancel appointment luton and dunstable university hospital. The form below is to be used to cancel or rebook your appointment in outpatients via the national appointment line. In addition youll be given a password, which allows you to book your appointment via nhs ereferral service either over the phone using the appointments line tal 0345. The benefits of ereferral service you can choose any hospital in england funded by the nhs this includes nhs hospitals and some independent hospitals.
Your outpatient appointment barts health nhs trust. What happens when you are referred by your gp to see a. Please note monday morning and lunch times are usually the busiest, so please avoid calling during these times if possible. Nhs ereferral service previously known as choose and book. County durham and darlington your outpatient visit.
If so, the gp will generate a request on the choose and book software. Appointments st peters medical centre nhs gp surgery. Make the referral and book the earliest available appointment. The ers manage your referral website is easy for patients to use. The outpatient appointment centre cannot provide any information. Bookings can be made online, using the telephone, or directly in the gp surgery at the time of referral. If so, you can take the appointment request letter away with you and book your appointment later.
If you have been referred to a hospital or clinic through the nhs ereferral service, booking your appointment online is easy, safe and secure. Your gp will then discuss with you the clinics which are. If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the nhs ereferral system. Your gp must refer you using the nhs ereferral service formerly known as choose and book addressed to birmingham womens hospital. When you and your gp agree you need a referral to a specialist, choose and book shows your gp which locations provide appropriate treatment, and you can choose a date and time to suit you. Choose and book is a service that lets you choose which hospital or clinic you wish to attend and enables you to book your first appointment. The patient will leave the surgery with an appointment request letter printed off choose and book showing details of the service selected and a choice of provider. This information will help you make, change or cancel your appointment with us.
What if i have an urgent referral but the only appointment available is a few months away. Book an appointment using the nhs ereferral service. Make, change or cancel an appointment maidstone and. If you have a new patient appointment booked through the electronic booking system called nhs ereferral and need. If you need to change your clinic appointment, please call the telephone number on your appointment letter, or one of the numbers below. It allows patients to choose their initial hospital or clinic appointment, and book it on the spot. Appointments are booked in one of the following ways. Click here for more details about the nhs ereferral service. Please give as much notice as possible so we can offer your original appointment slot to someone else. The nhs ereferral service ers provides an easy way for patients to choose their first hospital or clinic appointment with a specialist. After youve met with the consultants on your shortlist, you should have a good idea of which 1 youd like to help you with your problem. Patients can take control and book their own appointment on a convenient date and time and at their preferred hospital or clinic if there is a choice. To change or cancel your appointment please call 01582 5685, monday to friday between 08. You can also use the nhs ereferral service if you have received a letter saying you can use this system.
To changerearrange an existing appointment contact the outpatient appointment centre 01895 279200 open mondayfriday, 8am5pm. Change your appointment st georges university hospitals. How to change and cancel my appointment bhr hospitals. Contact the consultant yourself and book a date to have your appointment. Booking your hospital appointment nhs ereferral is a service that lets you choose your hospital or clinic and choose the date and time of appointment that is convenient for you. Patients can visit the surgery and book an appointment with the receptionist. Appointment letters my letters from 1 st march 2018 you have been able to receive most of your outpatient appointment letters by email rather than by post by using the my letters service. You can change your cookie settings at any time using our cookies page. Find an appointment wirral university hospital nhs. Please check this and let us know if you need to change or cancel it. At leicesters hospitals we aim to make sure that your experience of healthcare is as trouble free as possible. Book an appointment using the nhs ereferral service nhs. Referrals and appointments for our menopause service.